PLAN YOUR VISIT

Getting to Quake

Quake - Lisbon Earthquake Centre is located near to Avenida da Índia, in the historic area of Belém. The best way to get to Quake is by public transport - bus, train or tram, which connect the area to many points in the city of Lisbon and the other side of the river (information below). Bicycle, scooter, or even car, can also be good alternatives, but remember that parking in this area is paid.

Location

Rua Cais da Alfândega Velha, 39 | 1300-598 Lisbon, Portugal

Walking

Quake is located next to Museu Nacional dos Coches, MAAT and Central Tejo. It is also 10 minutes away from Mosteiro dos Jerónimos, Centro Cultural de Belém and Padrão dos Descobrimentos, and about 20 minutes away from Torre de Belém.

Tram

Carris - https://www.carris.pt/en/

Nearest stops: Belém

15E and 18E

Driving

CRIL/A36/IC17, Avenida Marginal, 25 de Abril Bridge/A2

Avenida da Índia | Calçada da Ajuda | Rua da Junqueira

GPS: 38°41'49.2"N 9°11'49.9"W

Train

CP - https://www.cp.pt/passageiros/en/

Lisbon commute trains: Cascais - Cais do Sodré

Bus

Carris - https://www.carris.pt/en/

Nearest stops: Estação Fluvial Belém | Belém | Belém - Calçada da Ajuda

201, 714, 727, 728, 729, 751

Ferry

Transtejo Soflusa - https://ttsl.pt/

Boat trip to Belém

Checking in

When you arrive at Quake, you should go to the Reception to register and receive the RFID (Radio-frequency identification) bracelets, small technological devices to wear on the wrist, that will accompany you throughout the experience.

The RFID bracelet is a technology incorporated into Quake and a fundamental part of the experience and of the post-visit, in order to make it more intuitive and complete. This technology will allow you to bookmark the various interactive stations available throughout the visit, so that you can later receive additional information and curiosities on the topics that interest you the most.


Your visit to through Quake

After checking in at the Reception, you will wait for the beginning of the experience in a designated area - together with a maximum group of 23 people, so that each person can properly enjoy the visit. As the earthquake simulator is part of the experience, as well as other interactive stations that require a certain emotional maturity, the visit is not allowed to children under 6 years of age. Access to the simulator platform is not recommended to people who are pregnant, with reduced mobility or any other health conditions susceptible to the simulator's movements, namely heart problems. However, the simulator room has an area that allows visitors to watch the entire earthquake recreation without entering the platform, allowing them to enjoy the surrounding environment, provided by the many special effects. In case of health conditions susceptible to special effects, such as photosensitive epilepsy, we do not recommend entering the room.

We would also like to inform you that before the beginning of the experience you may test your RFID bracelet in an interactive station designed exclusively for that purpose - a member of the staff will be present to accompany you. After these initial minutes, your experience will begin, and it will last approximately 1h 40min. Expect the unexpected!


Safety at Quake

Quake was developed and designed so as to share knowledge and arouse emotions in its visitors within a safe, fun and intuitive environment. The highlight of the experience is to relive the impressive Earthquake that struck the city of Lisbon in 1755 - reproduced by a simulator using technological equipment and special effects. In this moment of the visit, the groups will be accompanied by a member of the staff, whom will ensure the appropriate safety measures.

Access to the simulator platform is not recommended to people who are pregnant, with reduced mobility or any other health conditions susceptible to the simulator's movements, namely heart problems. However, the simulator room has an area that allows visitors to watch the entire earthquake recreation without entering the platform, allowing them to enjoy the surrounding environment, provided by the many special effects. In case of health conditions susceptible to special effects, such as photosensitive epilepsy, we do not recommend entering the room.


Accessibility

The experience and the building were designed to accommodate visitors with reduced mobility in the best possible way. However, in order to ensure the quality and safety of the experience, the visit of people with reduced mobility will be adapted and accompanied by a member of the staff. Therefore, it is mandatory that in these situations you leave us a note prior to booking, so we can better prepare our team to provide you an unforgettable experience: booking@lisbonquake.com

We thank you for understanding.


Covid-19 procedures

The well-being and safety of all visitors are our top priorities. In response to the demands that the current context imposes, please be assured that Quake has implemented various procedures, following regulations issued by the Portuguese Directorate-General of Health:

Frequent cleaning routine of spaces and surfaces

Availability of hand-sanitizer dispensers

A review of our visitor guidelines below can help orient you before you arrive and ensure you get the most out of your experience:

Use hand sanitizer regularly during your visit

Report symptoms of illness

Please follow directions from the staff

As prescribed by the Portuguese Directorate-General of Health, a vaccination certificate or a negative test for COVID-19 is not required. By visiting the centre, you agree to abide by these policies. Please make sure to plan ahead for your visit. We look forward to welcoming you at Quake!


Additional information

Here we share some useful information for an unforgettable experience:

Content available in 4 languages: Portuguese, English, Spanish and French

80 lockers on level 0 of the building (H=50cm | W=40cm | D=50cm), free of charge, subject to availability

Toilets prepared for people with reduced mobility and diaper changing facility available

First aid material available

Priority service for pregnant women and visitors with reduced mobility

"Lost and Found" section in the reception area

Cafeteria and gift shop available

Other notes:

Luggage measuring larger than the locker dimensions cannot be stored

It is necessary to switch off or silence mobile phones during the visit

It is not allowed to take photographs with flash

Smoking is not allowed inside the building, including electronic cigarettes

No animals or plants are allowed inside, with exception for guide dogs

Complaint book is available in physical and electronic formats

The building is under closed circuit television surveillance, and images are recorded

Buy now

Now that you have all the information on your side, book your travel back in time and come discover the event that changed Lisbon forever. At Quake, we will guide you through the old streets of the city. Back to the present, here you can also learn all about earthquakes and the latest developments in the fields of seismology and geology. And through interactive training, you will be even better prepared for the eventuality of a future earthquake.

BUY

Get in touch